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Google Business Profile
- Primary category is specific and accurate (not a generic "Contractor" catch-all)
- Service area reflects where you'll actually respond, not an inflated radius
- Every core service is listed individually, matching what you actually offer
- 24/7 or after-hours availability is stated clearly, if true
- At least 10–15 real, dated job photos, with new ones added monthly
- Every review has a reply within a few days
- Q&A section is monitored and answered
Website & technical SEO
- Every page has a unique title tag and meta description with trade + location
- LocalBusiness schema (JSON-LD) is present sitewide
- Canonical URLs are set correctly and www/https redirects are clean
- Site loads quickly on mobile — tested on a real phone, on a real connection
- Every image has descriptive alt text
- No broken internal links between service and location pages
sitemap.xmlexists and is submitted in Google Search Console
Reviews & local signals
- Review ask is built into job completion, not left to chance
- New reviews are arriving consistently, not in isolated bursts
- Responses reinforce specifics reviewers mention, not just a generic thank-you
- Name, address, and phone number are identical across your site, Google Business Profile, and any directories
- No purchased or incentivized reviews (this risks your account and your credibility)
AI-search readiness
- Service and problem pages answer the actual question in the first sentence or two, not buried under a pitch
- FAQPage schema is used on pages with genuine, distinct Q&A content
- Claims are accurate and specific, not vague marketing language AI systems have no reason to trust
- Content is honest about trade-offs and limitations, not just upside — this is what tends to get cited
How to use this checklist
Work through it in order — it's roughly in order of impact for most contractors. Most businesses find several unchecked items in the first two sections alone, and those are usually the highest-return fixes available, free of charge. Once everything here is genuinely in place, that's the right time to evaluate paid channels or deeper content investment, because they'll be multiplying a foundation that can actually rank and convert.
If you'd rather talk it through, that's what Karen does: a focused conversation about your goals and constraints, and a clear read on what to fix first.
