Privacy Statement | Studio Thryve

The short version: We collect only what we need to follow up with you and deliver our services. We don't sell your data. We don't spam. You can ask us to delete your information at any time.

01 — Who We Are

Studio Thryve is a marketing growth partner based in San Diego, California, serving Latino service businesses and Latino service businesses & contractors nationwide. Studio Thryve is operated by Karen Becerra as a sole proprietor.

Website: studiothryve.com
Email: support@studiothryve.com
Phone: (858) 324-4590
Location: San Diego, California, USA

02 — Information We Collect

Information you provide directly

When you submit a contact form, inquiry, or application on this website, we may collect:

Your name and business name
Email address and phone number
Your trade or service type
Your city, service area, or market location
Any additional information you include in your message

Information collected automatically

When you visit studiothryve.com, our hosting provider (Netlify) and any analytics tools we use may automatically collect:

Your IP address and general geographic location
Browser type, device type, and operating system
Pages visited, time spent on pages, and referral source
Date and time of your visit

This information is collected in aggregate and is used to understand how visitors use the site — not to identify you personally.

Information from third-party platforms

If you contact Studio Thryve through Instagram, Facebook, or other social media platforms, we may receive your name and the content of your message as provided by those platforms. Each platform's own privacy policy governs what they share with us.

03 — How We Use Your Information

We use the information we collect to:

Respond to your inquiry or application
Schedule and conduct your free Growth Audit call
Deliver services you've contracted us to provide
Send service-related communications (project updates, invoices, reports)
Send occasional marketing communications, if you've opted in — you can unsubscribe at any time
Improve this website and our service offerings
Comply with legal obligations

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

We do not sell your personal information. We do not rent, trade, or share your data with advertisers.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

Netlify — website hosting and form processing
Google Workspace — email communication
HubSpot or GoHighLevel — CRM and client management (for active clients)
Zoom or Google Meet — video calls
Stripe or Wave — payment processing (for active clients)

These providers are bound by their own privacy policies and are only given access to information necessary to perform their specific functions. They are not permitted to use your information for their own marketing purposes.

We may also disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Studio Thryve, our clients, or others.

05 — Cookies & Analytics

This website may use cookies and similar tracking technologies. Cookies are small text files stored on your device that help us understand how visitors interact with our site.

Types of cookies we may use

Essential cookies: Required for the site to function (e.g., form submission processing via Netlify)
Analytics cookies: Used to understand aggregate traffic patterns (e.g., Google Analytics, if enabled)

You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of the site.

If we use Google Analytics, it is configured to anonymize IP addresses and we do not share personally identifiable information with Google through this tool.

06 — Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this statement or as required by law:

Contact form submissions: Retained for up to 2 years from the date of submission, unless you request earlier deletion
Active client records: Retained for the duration of the client engagement plus 3 years thereafter for legal and business purposes
Email correspondence: Retained per our email provider's standard retention policies
Analytics data: Retained in aggregate, anonymized form per our analytics provider's policies

07 — Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information (subject to certain exceptions)
Objection: Object to our processing of your information for marketing purposes
Portability: Request a copy of your information in a machine-readable format
Withdraw consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at support@studiothryve.com. We will respond within 30 days. We may need to verify your identity before fulfilling a request.

08 — California Residents (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

The right to know what personal information we collect and how it is used
The right to delete personal information we have collected about you
The right to opt out of the sale or sharing of your personal information
The right to non-discrimination for exercising your privacy rights

We do not sell or share your personal information with third parties for cross-context behavioral advertising. You do not need to opt out because we do not engage in this activity.

To submit a CCPA request, contact us at support@studiothryve.com with "California Privacy Request" in the subject line. We will respond within 45 days as required by law.

09 — Children's Privacy

Studio Thryve's services are intended for business owners and professionals. This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have inadvertently collected such information, we will delete it promptly.

10 — Contact Us

If you have questions about this Privacy Statement, want to exercise your rights, or have a concern about how your information is handled, please contact us:

Studio Thryve
Attn: Privacy
San Diego, California, USA
support@studiothryve.com
(858) 324-4590

We take privacy concerns seriously and will respond promptly to all inquiries.

Changes to This Statement

We may update this Privacy Statement from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will update the "Last updated" date at the top of this page. Continued use of the site after any update constitutes your acceptance of the revised statement. For significant changes, we will make reasonable efforts to notify active clients directly.